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Frequently Asked Questions - Vineyard & Orchard Supply Division

How can I calculate materials needed for my vineyard?

Download this tool to assist with calculating materials for your vineyard.

Please note this guide is for informational purposes only and should not be used exclusively to determine actual quantities of materials required.  Field conditions may alter the actual required amount of plants and wire per acre.

What size of wire do I need for my trellis? Check out our Wire Dimensions Chart to help determine what size of wire you need.
What is your return policy? View our Return Policy here.
I'd like to get a quote.  How can I do this?

There are a few simple ways to request a quote from us.  

• You can complete our quote request online.  Start by browsing our products and adding the items you're interested in to your quote.  If you do not add items to your quote, please make sure you fill in all of the fields, including the additional comments field, with what items you're interested in.  The more details we have, the better.  : ) 

• You can email us at  Please be sure to provide as much info as possible so we can prepare an accurate quote for you.

• You can call us at 855.707.JIMS or 661.616.6977.  We are here Monday through Friday, 7:30am - 4:30pm (PST).

Do you deliver?  Where do you ship?
Jim's Supply has our very own fleet of trucks and we deliver to customers Monday through Friday.  Ask our sales representatives about your specific location.  We  also ship products both nationwide and international.
What forms of payment do you accept? 

We accept American Express, Visa, MasterCard, and Discover credit cards.  We also accept cash, checks, cashiers checks, money orders, and wire transfers.  

Please note a surcharge may apply for credit card transactions.

What are your hours of operation? 

We are open Monday through Friday, 7:30am - 4:30pm (PST).

Where are you located?  

Our corporate office and production plant is located at 3500 Buck Owens Blvd., Bakersfield, CA  93308.  We also have a fully stocked warehouse in Calistoga, CA, in the Napa Valley. We service the entire nation, delivering throughout California and shipping nationwide on a daily basis. 

More FAQs coming soon!