A division of Jim's Supply Co., Inc.

Frequently Asked Questions - Steel Service Center

What sizes of material do you supply?

View our catalog to see all of the sizes available.

What services do you offer? Check out our Services page to see what we can do for you.
What is your return policy? View our Return Policy here.
I'm not sure how to calculate how much material I need.  Can you help me? You can refer to our Equations cheat sheet for help. However, please note this guide is for informational purposes only and should not be used exclusively.
I'd like to get a quote.  How can I do this?

There are three simple ways to request a quote from us.  

• You can complete our quote request online. Please be sure to fill in all of the fields so we can prepare an accurate quote for you.

• You can email us at info@jimssupply.com.  Please be sure to provide as much info as possible so we can prepare an accurate quote for you.

• You can call us at 800.423.8016 or 661.324.6514.  We are here Monday through Friday, 7am - 5pm and Saturdays from 8am - 12pm. 

I see some products available for purchase online, but not all.  Why is this? Only select items from our Agricultural Supply store are available to purchase online. For any steel purchases, you can request a quote online or contact us directly at 661.324.6514.
Do you deliver?
Jim's Supply has our very own fleet of trucks and we deliver to customers Monday through Friday.  Ask our sales representatives about your specific location.  Our Vineyard and Orchard Trellising products are shipped both nationwide and internationally.
How can I set up an account with JSC? It is simple to set up an account with Jim's Supply.  Visit our credit page to find out more information on how to request a credit application.
What forms of payment do you accept? 

We accept American Express, Visa, MasterCard, and Discover credit cards.  We also accept cash, checks, cashiers checks, money orders, and wire transfers.  

Please note a surcharge may apply for credit card transactions.

What are your hours of operation? Are you open on Saturdays?  We are open Monday through Friday, 7am-5pm and Saturdays from 8am - 12pm.   
Where are you located?    We are conveniently located right off the 99 freeway, just down the street from the world famous Buck Owens Crystal Palace.  Our address is 3530 Buck Owens Blvd., Bakersfield, CA  93308.