Jim's Supply Company, Inc.
Jim's Supply Company wants every customer to be completely satisfied with their purchase.
RETURNING NEW/UNUSED MATERIAL:
A RESTOCKING FEE OF 20% WILL APPLY TO:
- Any new/unused material or merchandise that has not been altered such as cut, fabricated, or left out in the elements (rusty material) can be returned within 30 days of purchase for a full refund with proof of purchase.
ITEMS THAT CANNOT BE RETURNED TO JIM'S SUPPLY COMPANY:
- Returns exceeding 30 days - all new/unused material will be issued credit and a restocking fee will be subtracted from the total credit issued.
- Material picked up by our JSC trucks.
- Any additional freight charges, such as UPS, LTL, & JSC Trucks, will also be added to the restocking fee.
REM material – all sales are FINAL
- Any material not in new condition or re-sellable
- Specialty material or cut material
- Any custom cut materials or processed materials
- Any cancellation of an order that has been fabricated, cut, altered, or special ordered shall be subject to review by Department Manager.
- Shortage claims must be made within 5 days after receipt of shipment